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    Case Study

    How the Sales Magnet System & Pipely CRM Fuelled Multi-Region Franchise Growth for Roofing Franchise Company

    Executive Summary

    Roofing Franchise Company, a premier waterproofing and roof restoration brand in New Zealand, faced a complex operational bottleneck: scaling customer acquisition across a rapidly expanding, multi-region franchise network. They didn't just need a massive volume of uncoordinated ad impressions; they required a robust sales and operations mechanism to distribute, track, and close high-ticket service agreements across Auckland, Wellington, Northland, and the Bay of Plenty.

    Unlike traditional digital marketing agencies that focus solely on front-end traffic, the Sales Magnet System delivers a comprehensive marketing and operational architecture built for enterprise growth. By marrying hyper-targeted omni-channel acquisition with the advanced pipeline infrastructure of Pipely CRM, we engineered a bulletproof system that captured 2,578 leads, automated rapid "speed-to-lead" follow-ups, and eliminated lead leakage—converting an aggressive marketing spend into massive bottom-line revenue.

    Campaign Performance At A Glance (3-Month Aggregated Results)

    Gross Sales Revenue Generated
    $2,414,315.64
    Total Closed Franchise Jobs
    131 Jobs
    Average Closed Deal Value
    $18,429.89
    Total Integrated Ad Spend
    $94,677.54
    ($75,993.82 Meta / $18,683.72 Google)
    Total Inbound Leads Captured
    2,578 Leads
    (2,339 Meta / 239 Google)
    Overall System Lead-to-Job Conversion Rate
    5.08%
    Overall Cost Per Lead (CPL)
    $36.73
    Cost Per Conversion / Closed Job (CPA)
    $722.73
    Total Multi-Channel Campaign Impressions
    6,562,635
    Return on Ad Spend (ROAS)
    25.50x

    Front-End Acquisition Channels

    1. Meta Ads (The Volume & Brand Engine)

    • Ad Spend: $75,993.82
    • Impressions: 6,490,311
    • Leads Generated: 2,339
    • Cost Per Lead (CPL): $32.49

    The Strategy: We blanketed targeted territory footprints using deep social proof, meticulous roof restoration breakdowns, and protective membrane video demonstrations to build visual urgency and capture localised market share.

    2. Google Search (The High-Intent Engine)

    • Ad Spend: $18,683.72
    • Impressions: 72,324
    • Leads Generated: 239
    • Cost Per Lead (CPL): $78.17

    The Strategy: Dominated local residential and commercial keyword terms. We intercepted high-value property owners at the exact millisecond they actively searched for urgent waterproofing or master-level roof restoration solutions.

    The Growth Architecture: Sales Magnet Engine × Pipely CRM

    Managing more than 2,500 inbound inquiries across multiple independent franchise territories introduces severe operational complexities. If follow-ups are delayed or lead details are dropped, marketing capital is immediately destroyed.

    The Sales Magnet System transitions a business away from uncoordinated marketing tactics into a standardised, bulletproof system where ad spend predictably converts into closed revenue assets via Pipely CRM:

    1. Instant Territory Routing & Immediate "Speed-To-Lead"

    With thousands of incoming records, manual lead distribution causes fatal conversion delays. Pipely CRM solved this through custom territory polygon tracking. The millisecond an enquiry originated in Whangārei, it was instantly delivered to the Northland hub; a lead from Tauranga struck the Bay of Plenty franchise dashboard in real time. Immediate, automated text-backs and emails engaged the prospect within 60 seconds, locking in buyer intent before competitors could even respond.

    2. Multi-Channel Buying Cycle Automation

    High-ticket restorations and waterproofing have long consideration and research timelines. Pipely CRM automated this entire buying cycle, feeding prospects multi-step nurturing sequences packed with localised case studies, care tips, and warranty details. This kept Roofing Franchise Company top-of-mind effortlessly until the prospect was ready to lock in their contract.

    3. Centralised Accountability Matrix

    Pipely CRM provided corporate leadership with complete, absolute visibility into local operations. By tracking franchise response times, quote-to-close percentages, and bottleneck areas, we transformed unstructured local sales offices into a unified, high-performing franchise growth asset.

    The Operational Verdict

    By connecting front-end market penetration with the backend conversion capacity of Pipely CRM, Roofing Franchise Company proved that running ads without systems creates waste, but running a unified infrastructure yields predictability. A 90-day ad investment of $94,677.54 translated directly into 131 premium closed jobs, yielding $2,414,315.64 in gross sales revenue at a staggering 25.50x Return on Investment.

    Ready to build an automated infrastructure for business scale?

    Stop burning cash on uncoordinated, isolated ad campaigns. Let's talk about how the Sales Magnet System and Pipely CRM can build a bulletproof pipeline of high-value clients for your multi-location or service brand.

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